We’re not your typical consultants— and that’s the point.

ClearTurn’s team of operators brings real-world experience, practical discipline, and a bias for results over rhetoric. We build systems that work and teams that can keep them working.

Mission

We help healthcare organizations run better, with structure, clarity, and confidence.
Our mission is simple: make complex systems work as they should, while leaving every team stronger than we found it.

Vision

We imagine a world where payers, providers, and services companies operate with integrity, efficiency, and lasting impact without the noise or confusion that gets in the way.
Transformation doesn’t always mean starting over
The best consulting outcomes come from people who’ve been there — experts who know how to strengthen what works, fix what doesn’t, and build the confidence to sustain results long after we’re gone.

Leadership

ClearTurn has spent more than twelve years helping healthcare organizations strengthen operations and improve performance. Our leadership team brings decades of real-world experience across healthcare operations, sourcing, and strategy.
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Chris Long

President/Founder
LinkedIn

Chris is a seasoned healthcare operator with deep expertise across strategy, operations, turnaround, integration, and business process outsourcing. He has led ClearTurn engagements that have delivered hundreds of millions in savings through stronger operations and disciplined execution. Before founding ClearTurn, Chris served as CEO of AxisPoint Health, where he restructured the company, separated its business lines, and led both through successful transactions. His earlier leadership roles at StayWell, LifeMasters, and Blue Shield of California give him a rare end-to-end understanding of how payers and providers actually run.

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Jon Murphy

Managing Director
LinkedIn

Jon has more than twenty years of health plan operations experience in claims, customer service, enrollment, and product strategy. At ClearTurn, he has led initiatives delivering significant financial and operational improvements, including multi-million-dollar savings for national and regional plans. He brings a steady, analytical approach to solving complex operational challenges.

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Heather Marks

Principal
LinkedIn

Heather brings more than two decades of experience leading large call center and operational teams with a focus on leadership development, quality, and process improvement. Before joining ClearTurn, she served as Chief of Staff for Optum’s Behavioral Health Operations, translating enterprise strategy into actionable initiatives. She is known for aligning people and processes in environments undergoing rapid change.

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Kevin DeLury

Principal
LinkedIn

Kevin is a healthcare operations leader with broad experience across payer, provider, and digital health organizations. He has managed large domestic and international operational teams and has led performance improvement efforts for organizations ranging from Blue Shield of California to Christiana Care and Lark Health. His work combines operational discipline with a practical understanding of how complex systems behave.

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Jordyn Zucker

Chief of Staff
LinkedIn

Jordyn specializes in helping organizations scale smarter through clear processes and operational structure. She has built foundational systems at high-growth healthcare startups, including onboarding, account management, and knowledge management frameworks. At ClearTurn, she supports strategy and operations with a focus on clarity, execution, and long-term organizational health.

Advisors who’ve been in the trenches

ClearTurn’s consultants have led sourcing, operations, and transformation functions inside healthcare organizations. We pair practical experience with sharp advisory skill, guiding teams through complex change with discipline and integrity.
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Marsha Haas
LinkedIn
Staci Harris
LinkedIn
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Tony Verna
LinkedIn
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Marve Harvey
LinkedIn
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Lauri Satterthwaite
LinkedIn
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Tyler Inabinette
LinkedIn
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Tony Lauderbaugh
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Glen McDonald
LinkedIn

FAQ's

Helpful details about how we work.

What types of clients does ClearTurn work with?

ClearTurn works with a range of healthcare organizations from regional payers to provider groups, services companies, and other health-focused enterprises seeking measurable improvement in operations, sourcing, and execution.

What makes ClearTurn different from other consulting firms?

We’re operators first. ClearTurn brings practical execution, not showmanship, and we leave clients with systems that perform long after we’re gone.

How quickly can we see results?

Many clients realize early savings and efficiency gains within the first 90 days, with full ROI tracking across the engagement.

Do you replace existing teams?

We strengthen them. Every engagement is designed to make client teams more capable and independent.

Where does ClearTurn work?

Across the United States, with deep experience supporting regional and multi-state organizations in complex healthcare markets.